Return Policy

Return Policy – Nancy Boutique

We want you to love every piece you order from Nancy Boutique. But if something isn’t quite right, no worries — returning your item is simple and stress-free.

Easy 30-Day Returns

You have 30 days from the delivery date to return your item for a refund or exchange.
We know life gets busy, so we’ve made it easy: just make sure your item is unused, unworn, and in its original condition with all tags attached.

To start a return, simply email us at Info@nancyboutique.com with your order number and reason for return.
Our team will guide you through the quick process.

Refunds

Once your return is received and inspected, we’ll send you an email to confirm it.
Approved refunds are automatically issued to your original payment method. Please note that depending on your bank, it may take a few business days for the refund to appear.

Exchanges

Want a different size or color? No problem!
Contact us at Info@nancyboutique.com, and we’ll help you exchange your item as smoothly as possible.

Non-Returnable Items

For hygiene and safety reasons, certain items like jewelry, underwear, or final sale items cannot be returned or exchanged.
These items are clearly marked at checkout.

Damaged or Incorrect Items

If you received the wrong item or something arrived damaged, please reach out to us within 7 days of receiving your order.
We’ll immediately arrange a replacement or full refund — your satisfaction comes first.

Customer Service

Our goal is to make your shopping experience easy and enjoyable, even when things don’t go perfectly.

Email: Info@nancyboutique.com
Hours: Monday – Friday, 9:00 AM – 6:00 PM (EST)

At Nancy Boutique, we believe returns shouldn’t be complicated.
Shop with confidence knowing you have time, support, and care every step of the way.